FAQ
🐦 Frequently Asked Questions
What is Birdyful?
Birdyful is my little passion project turned online shop, where I get to share my love for birds (and a bit of humor) with you! Every design you see is created by me. I hope you enjoy these pieces as much as I’ve enjoyed making them!
How are the products made?
Every item is made on demand—this means your shirt is only printed once you place your order. It helps reduce overproduction and waste (thank you for being a mindful shopper!). 🧵✨
How long does delivery take?
Orders typically take 1–2 weeks to arrive depending on your location. Once your order is shipped, you’ll receive a confirmation email with tracking info (if available). If you're in Switzerland or the EU, it's often faster!
Do you ship internationally?
Yes! 🌍 I currently ship to many countries. Shipping options and costs will be shown at checkout depending on your location.
How much is shipping?
Shipping is a flat CHF 4 for every order, no matter where you are. At checkout, the price will be converted to your selected currency. Simple and straightforward—no surprises! 📦💨
What’s your return policy?
If you're in the EU, you have the right to return your order within 14 days of receiving it—no questions asked. The item must be unused and in its original condition.
To start a return, just get in touch with me at info@birdyful.com and I’ll guide you through the steps. Please note that return shipping costs are the buyer’s responsibility unless the item is faulty. Once I’ve received the item, I’ll issue a refund.
If you're outside the EU, feel free to contact me and we’ll figure out a solution together.
How do I know what size to order?
Every product page includes a size chart—be sure to check it before you order. If you’re unsure, feel free to message me for help!
Will the design fade after washing?
Nope! As long as you follow the care instructions (turn it inside out, wash cold, gentle cycle), your shirt should keep looking fly 🐥 for a long time.
Can I get a custom design?
Not right now—but maybe someday! For now, all designs are based on my own illustrations of birds and silly ideas that make me smile.
I have another question!
Drop me a message via the Contact page or send an email to info@birdyful.com and I’ll get back to you ASAP!